HRS (Hospitality & Retail Systems) - the market leader in information technology for the hospitality industry in Central and Eastern Europe, Russia, Central Asia. Company's reputation as a reliable partner and competitiveness provide a high level of professional staff, compliance with international standards of quality, modern management methods, the efficiency of decision making and the use of innovative technologies in projects.
HRS client list consist of more than 3000 hotels, restaurants and stores both as members of the international and national networks, as well as independent.
The best evidence of the high quality of our work - feedback from our customers.
Irina JangirashviliFront Office Manager
On behalf of our team I would like to give you and your company a feedback for all the works you’ve done and express our sincere gratitude to Mikhail Muradian for his outstanding service.
His hard work and dedication really helped us a lot during the whole period.
He showed the highest level of professionalism and not only did his scheduled job, but exceeded our expectations.
We highly appreciate that even after end of all the trainings, Mikhail spent his precious time and went through all the issues and tasks, that figured out during and after Fidelio Live Support.
Thank you once again for everything and special “Thanks” for such a professional Fidelio Specialist.
You should be very proud to have Mikhail in your team!
A.V. PoveschenkoNSC Olimpiyskiy Director’s Deputy of Operation Activity
National Sports Complex "Olympic" (Kiev) is one of the most famous stadiums in Europe. We follow strict requirements to ensure the quality and reliability of operations. That is why a careful analysis of catering management systems defined the choice of MICROS-Fidelio solutions and HRS company.
HRS specialists executed all Micros 9700 implementation works in the shortest possible time. The professionalism of the company and its complex approach fully justified our choice and expectations. The highest technical level and easy use of Micros 9700 system as well as its reliability in the peak of stadium activity allow to recommend HRS as a reliable and qualified partner.
Tongqing GuoBeijing Hotel Minsk, GM
We’d like to thank HRS for cooperation and understanding. We are fully satisfied with the high competence and professionalism level of HRS specialists engaged in support of the installed systems.
We hope to continue our successful cooperation and increase results of our work.
Beijing Hotel recommends HRS as a professional and reliable partner for efficient hotel and restaurant management by means of modern information technologies.
Bogatkin V.A.CIO "We hereby confirm that the Company" HRS "is a business partner of the hotel complex" President-Hotel "in the introduction of modern information technologies. Hotel" President Hotel "made a thorough market research among different suppliers. Choosing JSC" HRS "was due to the criteria for an integrated approach to automation of the hotel, extensive experience in the market in Russia and the reputation of a reliable business partner.
The hotel complex "President-Hotel" Company "HRS" introduced an integrated automation system management of the hotel, from the LAN installation and supply of equipment to automate all areas of the enterprise: the service of reception and accommodation of guests, sales and event management, food and beverage, as well as accounting and inventory management.
During the time of the work of the staff showed a high level of professionalism and responsible approach to solving problems. Cooperation with JSC "HRS" is already bringing positive changes in the organization of the hotel complex "President Hotel", allows you to quickly manage accounting, keep records and accounts with resident to automate accounting and settlement system for logistics supply and service of food in the complex.
In addition, the firm "HRS" is committed to the training computer programs and retraining of the hotel complex. With this objective firm "HRS" coped successfully, allowing the hotel staff in a short time to move to an automated system of accounting and control of the complex.
Any claims hotel complex "President-Hotel" to a firm "HRS" does not have.
Ekaterina GoncharenkoRadisson SAS Lazurnaya Hotel, GM Deputy
Radisson SAS Lazurnaya Hotel has been cooperating with HRS for six years. Fidelio Front Office system, Micros 8700, HRS Back Office were installed in our hotel. During operation all HRS systems (which are Radisson SAS corporate standard) proved their efficiency. We can also confirm the professionalism and high qualification of HRS team carrying out installation and support of all systems. We can only give positive feedback about cooperation with HRS.
Gyozde ErenHyatt Regency Kyiv, GM
HRS has about 30 representative offices in the territory of Central and Eastern Europe, Russia & CIS, Central Asia.
HRS offers hotels, restaurants, stores and stadiums comprehensive management solution for all segments of business:
- Do you have a small private company that does not require complex and expensive automation?
- Do you have a multi-property enterprise with large chain of regional representative offices and need to provide your guests corporate standards?
- You just need to see your income, to control the remains in warehouses, to understand the personnel costs and profitability of your business?
- You need a system that is protected from tampering and misuse?
- You do not want to depend on a complex system of control?
- You do not want to overpay for features that you don't need?
- You do not want to frequently change the hardware, because it ceases to support new operating systems and new versions of the software?
All these and many other issues are successfully resolved with the help of innovative technologies offered by HRS.
HRS Group of companies is certified as Oracle Platinum partner, and also is the official distributor of Bartech, Knowcross, ATOSS, Meeting Matrix, HP on the territory of Central and Eastern Europe, Central Asia.