The HRS portfolio of products includes more than 50 integrated, end-to-end solutions for hospitality and retail industries. All our solutions, including integrated front office, back office, central and web-based solutions, are designed to optimize and streamline workflows, improve customer service, and increase the bottom line. We offer several deployment options, ranging from onsite installations to fully-hosted solutions.
Fidelio Suite8 benefits:
Centralized database that is running under DBMS Oracle. All business tasks from booking and customer relationship management to warehouse management and financial control, combined into a single system with a guest in the center
Worldwide access is provided by the myfidelio.net application. This permits you to benefit from the speed and range of the World Wide Web not only for management activities but also for presenting yourself directly in the intranets of corporations and linking up to travel agencies and tourist offices. myfidelio.net also gives you access to the four global distribution systems (GDS).
Fully customisable. You can define your data – screens, reports and functionality – so that it best fits your needs. The system is also compatible with your Microsoft® Office Outlook® and Excel applications.
Suite8 Property Management System puts the focus on the guest. That gives your team the information they need to deliver personalized service and allows you to attach correspondence and activities to guest profiles, supporting online access to all relevant information.
Hotel Connector module lets you link several hotels. This allows the exchange and synchronization of guest profiles and individual reservations in connected hotels as well as availability checks.
Every department has access to guest profiles. Every single department in the hotel has access to, and works with, the same guest profiles - making profile handling an automatic part of the everiday business.
The beauty of this intelligent software is that it is powerful, fast, flexible and efficient. A tool tailored to meet your needs to meet those of your guests.
Fidelio Suite8 valuable features:
- Accounts receivable
- Flexible billing and invoicing
- Unique Voucher Management tool
- Rebate function
- Robust Rate Management module
- Log book for internal information exchange
- Lost & Found
- Travel agent module for calculating, processing and paying travel agent commissions
- Completely integrated resort management
Fidelio Suite8 base modules:
Perfect for any size of business
To meet our various customer demands, Fidelio Suite8 PMS is available in a Professional or a Small Business Edition for:
- Independent hotel
- Hotel chain
- Business hotel
- Congress hotel
- Family Club hotel
- Boutique hotel
- SPA hotel