The HRS portfolio of products includes more than 50 integrated, end-to-end solutions for hospitality and retail industries. All our solutions, including integrated front office, back office, central and web-based solutions, are designed to optimize and streamline workflows, improve customer service, and increase the bottom line. We offer several deployment options, ranging from onsite installations to fully-hosted solutions.
OPERA is not a single product, but a fully integrated suite of products
The easy-to-install system offers a wide range of configuration options and combines user-friendly modules into one comprehensive and integrated solution:
- Customer relationship management
- Property management
- Revenue management
- Conference and catering management
- Materials control
- Online booking
- Quality management
- And more
OPERA’s key benefits:
Accurate Guest Information
Tailored user interface to match your operations; demographic, geographic and acount history data for all profiles; Slice and dice the data to fit your needs.
Selling Made Easy
Single Screen Availability – sell the right rate to the right guest; Guest Preferences for reservation comments; dynamic rates; upsell features including packages on-the-fly.
Reduce costs of hardware by having more than one hotel on one database; share or no share – decide what data to share with your sister hotels; roll-up reports for overall productivity.
Superior Guest Service
Agent friendly, feature rich Front Desk Dashboard; one button check-in; “click-n-drag” billing screens; Messages and Locations options; 24/7 Guest Service with a “no-down-time” Night Audit.
Industry standard reports incorporating history and forecast; empower your users with effortless Report Writer; more reporting power with data extractions and mailings tools.
Multi-language principle and multi-currency accounting concept.
Designed to meet the varied requirements of any size hotel or hotel chain, OPERA Enterprise Solution will provide the tools to help you run your operation at a greater level of productivity and profitability than ever before.
The modular solutions can be seamlessly integrated with hotel applications at the property level to ensure the optimal flow of information and effective inventory management across all distribution channels.
Property Management System (PMS)
OPERA Sales and Catering (S&C)
Quality Management System (QMS)
OPERA Vacation Ownership System (OVOS)
Revenue Management (ORMS)
OPERA Reservation System (ORS)
OPERA Business Intelligence (OBI)