Oracle Hospitality OPERA

Perfectly adaptable to meet your needs

Regardless of whether you are a resort or city hotel, a family-run bed & breakfast, a luxurious spa, a deluxe or a budget hotel – Oracle Hospitality OPERA adapts perfectly to your needs. It offers hotel operators the ability to share information across multiple applications and properties, all on a single database.

Key Benefits Oracle Hospitality OPERA

Accurate Guest Information

Tailored user interface to match your operations; demographic, geographic and account history data for all profiles; Slice and dice the data to meet your needs.

Selling Made Easy

Single Screen Availability – sell the right to rate to the right guest; Guest Preferences for reservation comments; dynamic rates; upsell features including packages on-the-fly.

Multi-Property

Reduce the cost of hardware by having more than one hotel on one database; share or not share – decide what data to share with you sister hotels; roll-up reports for overall productivity.

Superior Guest Service

Agent friendly, feature rich Front Desk Dashboard; one button check-in; “click-n-drag” billing screens; Messages and Locations options; 24/7 Guest Service with a “no-down-time” Night Audit.

Reporting

Industry standard reports incorporating history and forecasts; empower your users with effortless Report Writer; more reporting power with data extractions and mailings tools.

International Options

Multi-language principle and multi-currency accounting concept.

Mobility

For the overall efficiency of your hotel operation.  Reduced check-in time, real-time room status, your maintenance department well organized and efficient.

Third party integration

More than 2500 external vendors have an officially certificated interface with Oracle Hospitality OPERA (Revenue Management, Housekeeping, KeyCard, Payment Gateway, Booking engine and more).

Modules Oracle Hospitality OPERA

Property Management System (PMS)

At the core of the OPERA integrated solution is the OPERA Property Management System. The application is configurable to meet your specific requirements. It makes it easy to obtain fast and accurate information on an individual hotel or a complex hotel environment running multiple properties off of a single Oracle database.

OPERA Sales and Catering (S&C)

OPERA S&C is the first system to incorporate non-traditional tools into the hotel sales and catering environment. With robust functionality inherited from the OPERA Property Management System, OPERA S&C includes the following tools: Customer Relationship Management; Guestroom and Function Space Management; Event Management; Sales and Lead Tracking; Catering Event Scheduling and Resource Sharing; Banquet Billing and Posting; Guest Room Inventory Control; Food and Beverage Menu Selection; Forecasting Tools; Analysis of Cost, Profit and Margin of all Business Opportunities; Enhanced Reporting Features.

OPERA Vacation Ownership System (OVOS)

OPERA Vacation Ownership System offers specialized features for mixed-use properties that handle both condo units and hotel rooms. It includes contract-driven reservation management, automatic inventory rotation, and on-demand or scheduled financial statements. This powerful and integrated module enables easy management of the increasingly complex vacation ownership business. Owners can be given the option to join rental pools, obtain fractional ownership of a unit, or simply just make use of the hotel services while staying in their own unit. All of these options have a wide variety of ways to calculate the revenue sharing.

OPERA Reservation System (ORS)

The OPERA Reservation System (ORS) is the industry's first truly integrated, single image enterprise inventory system. This user-friendly system can be configured to suit any size hotel or central reservation office (CRO) environment. The most used ORS features are accessible from anywhere in the system using keyboard "hot keys." In addition to guestrooms, your central reservations agents or global sales staff are be able to centrally book function space, providing your staff with the tools to accurately and quickly respond to customer requirements thereby saving time and increasing revenues.

OPERA Multi-Property

Opera Multi-Property's flexible implementation can suit all of your needs whether it is to combine the data center or to perform activities across properties. Multiple properties are defined in one database to centralize hardware, manage maintenance and implementation, but still maintain each property as an individual operation. In addition, centralizing the database properties can be defined to perform multiple functions across different properties.

OPERA Web Self-Service / OPERA S&C Web Self-Service (KIOSK/OWS)

When customers plan their travel on the internet, they expect the online service that hotels and other travel operators offer to constantly evolve. With Oracle Hospitality OPERA Web Self-Service, you can provide a secure and streamlined online operation that will enable your customers to make bookings, change their reservations, select room amenities, confirm loyalty points and to define their preferences. The benefits to be gained are almost limitless: improved guest satisfaction, loyalty and retention, increased revenue, enhanced customer service and above all, brand recognition.

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HRS Jacksonville
8535 Baymeadows Road, Suite 46
Jacksonville, FL, 32256
USA

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