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Follow us provides a single image of your hotel to multiple channels and increases your business through your website, travel agents and Internet portals.

myfidelio is a flexible central hotel reservation system with a Software as a Service model that can meets the needs of both independent hotels and hotel groups. 

  • Based on OPERA Reservation Systems
  • Integrated to all Oracle Hospitality Property Management Systems
  • Allows hotels and hotel chains to obtain distribution services from one single point and encompass all distribution channels worldwide
  • Provides full hosting , 24/7 technical support and multolingual customer service

The HRS portfolio of products includes more than 50 integrated, end-to-end solutions for hospitality and retail industries. All our solutions, including integrated front office, back office, central and web-based solutions, are designed to optimize and streamline workflows, improve customer service, and increase the bottom line. We offer several deployment options, ranging from onsite installations to fully-hosted solutions.

Key Features:

  • Hotel bookable 24/7 on all channels
  • Hosting, all hardware and interfaces provided by Oracle Data Center with built in redundancy
  • Private label GDS services for hotel groups
  • Customer Services: switches, data configuration, rate loading, quality management, consultancy, sharing best practices to increase revenue, training, electronic manuals
  • Interfaces with Property Management System: reservation and profiles download, rate / inventory / availability / restrictions upload
  • Comprehensive business reporting: production by hotel and booking source, by agent, by company. Operative reports such as arrivals, guarantees, active rates and many more
  • Image management in all GDS and online travel agencies.

Pre-customized or fully customizable booking front-end for the hotel website

Get ultimate flexibility and scalability, all based on proven OPERA logic and web services schemas.

  • Availability requests for individual properties, hotel chains, a city
  • Availability for public rates, negotiated rates, group rates and promotional rates
  • Secured login for loyalty programs and corporate
  • Images, availability calendar with best available rates
  • Create, modify, cancel reservations
  • Create, modify guest profile including preferences, comments etc.
  • Multilingual

Direct interfaces with online agencies and interaction with global travel agency community (GDS) allowing travel agencies worldwide to access real-time hotel inventory and prices. Also displays total prices including local taxes, indirect access to a multitude of alternive distribution systems/online portals. Be shure that your guest can find your hotel from any place in the world!

Key Benefits:

New, additional hotel revenues through seamless connection with worldwide distribution channels.

Increase efficiency - Data maintenance through the full integration of myfidelio and the channels with the hotel's PMS helps the Hotel to save time and money.

Hotel assumes control over all the distribution channels from one single point: unique channel management and rate parity screen.

Costs vary according to size and reservation volume of hotel; all transparent, no hidden costs.