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Entertainment center automation

HRS provides integrated, end-to-end solutions to the hospitality and retail industries. All our solutions, which include: software, hardware, enterprise systems integration, consulting and support, make a difference to the business efficiency and environment that they operate in.

How to manage Family Entertainment Center effectively?

Having the ability to move thousands of guests quickly and efficiently through food and beverage operations on a day-to-day basis is an important function of any theme park. Speedy service and reduced error can positively impact both employee morale and customer satisfaction. Whether for family, amusement or leisure parks, Oracle’s solution portfolio encompasses tools that help customers increase their revenue and operational efficiency.

The best way to automate a Family Entertainment Center is to install Simphony POS solution. It has been designed to operate in high traffic and spill prone venues which helps reduce the cost of hardware replacements.

Simphony – is not simply a cash register!

In conjunction with superior reporting and enterprise based configuration, Simphony is the preferred software platform for the entertainment industry. This is a whole enterprise solution with options for: front-of-house management, back-office applications, enterprise operations, and the provision of the best possible customer experience. It consist of:

  • Robust cash register
  • An intuitive business intelligence system - Reporting & Analytics
  • Inventory and stock management application - Inventory Management (optional)
  • Fully automated online labor management application - Labor Management (optional)
  • XBR lost prevention module (optional)

Fully integrated comprehensive functionality

Simphony helps you to manage your business through a single tool wich has vast integration capabilities. It ensures prompt food and beverage delivery, loyalty tracking, whilst simultaneously satisfying guest expectations and increasing employee efficiency. The system features unprecedented enterprise management and reporting, allowing for the simplification of operational management.

  • Bring immediate service to your guests with Oracle mobile devices for Simphony
  • Improve communication between kitchen, management, and staff, with Simphony KDS (Kitchen Display System)
  • Centrally manage your entire system from anywhere
  • Spend more time focusing on your guests
  • Increase your sales and control your labor and food costs with real-time web-based interactive reporting capabilities
  • Deliver the same great guest experience online or off
  • Keep guests loyal and increase visit frequency.

Simphony is exceptionally flexible and scalable, meaning it can grow with your developing business.

Warehouse management and calculation

Carried out through the use of the HRS Back Office solution, based on the 1C:Enterprise platform - the most common accounting system in Russia. Back Office solution is easy to install and manage; it has a convenient and intuitive user interface, is not demanding to resources and is fully compatible with the local national tax accounting system.

This system allows you to fully automate operational management within your company and tailored to meet your specific needs: from the operational control of your inventory, through the accounting management and production, and ending with the reporting and analytics.

TNG handles your loyalty program

It also supports a cashless payment system in your entertainment complex, this removes the need for cash on your property.

With TNG, you can:

  • Manage orders and resources with a single click
  • Plan bonus / discount programs to attract new and retain existing customers
  • Calculate bonuses and discounts automatically
  • Significantly increase the speed of payment
  • Create an unlimited number of club membership levels.

For more detailed information about all types of your Family Entertainment Center automation, please ask your HRS Area Manager.