Increase guest loyalty

TNG assists hoteliers and spa management professionals to streamline their operations, boost sales, increase revenue and guest loyalty.

Customer loyalty with TNG

TNG is a suite of software products developed in-house by HRS. At its heart is a fully integrated guest activity and customer loyalty solution that has been specifically tailored for the Hospitality and Wellness industries. It manages all guest activities and can be linked to advanced loyalty functions. TNG is a perfect fit for resort hotel operations and includes features such as meal management, ticket sales, access control, and cashless payments.

Spa hotels benefit greatly from the TNG smart booking engine. This gives the operator the ability to control and distribute bookings evenly between therapists. The loyalty module allows revenue collection and guest benefits to be accurately calculated for each customer.

Key Benefits

Complete Solution

In addition to Spa management, TNG offers comprehensive guest activity controls, these include group classes, rentals, fitness membership, and many others. Furthermore, TNG offers a cashless capability, achieved with RFID-wearables and self-service kiosks, which have all been developed specifically for resort operations.

Extended integrations

TNG integrates seamlessly with all Oracle Hospitality products, this includes an advanced HTNG interface to the OPERA PMS, plus a 2-way interface with Simphony, RES 3700, and MICROS 9700.


Fully customizable to suit any operation from a small day spa up to large multi-activity complexes.

Unique architecture

TNG offers a unique hybrid deployment model.  Either in the cloud with an offline capability or the traditional on-premise solution with cloud implementation scenarios.

Genuinely mobile

TNG is a Rich Internet Application, accessible from any browser, mobile phone, tablet or desktop device, which can be used by both guests and employees. It also offers a guest web portal and native mobile apps for iOS and Android.

TNG – A fully integrated Software Suite that has modules to meet the needs of every kind of property.

  • Smart reservation tool
  • Resource optimization
  • Stock control & commission calculation


  • Easy set-up of training packages
  • Individual and group classes
  • Subscriptions


  • Access Control
  • Cashless payment
  • Ticket sales


  • Leisure management
  • Loyalty across departments
  • Meal control for employees
  • PMS interface


  • A single database for CRM
  • Cross property loyalty
  • Standard menus and pricing


  • Automatic discounts & bonuses
  • Statistics & guest preferences used in targeted marketing campaigns


TNG Leafletpdf, 6,32 MB


We would love to tell you more about HRS.

Just ask your regional manager to find out how HRS can help you to grow your business.

HRS Tokyo
Daiei Ginza Building, 6F (room 622),
1-16-7 Ginza, Chuo-ku
Tokyo, 104-0061

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