Self-check-in kiosks: Successful new integration with Oracle Hospitality productsApril 30, 2021
The CCRS Group of Companies, together with HRS Hospitality & Retail Systems have completed the integration of Oracle Hospitality OPERA and Suite8 solutions with self-check-in kiosks.
CCRS self-check-in kiosks support the entire guest check-in cycle, including passport scanning, payment acceptance, and key issuance in the preferred language for the guest. This data is instantly loaded into the hotel PMS system and ensures that the room availability information is fully up to date.
Among the kiosk's features are:
- Reservations, search by booking number, guest name, or part of.
- Registration of an additional guest/s to the primary one.
- Verification of documented guest photo-id alongside the live webcam image.
- Full or partial prepayment of guest account.
- Payment receipts sent to guest smartphone number or email address.
- …and much more.
"Self-service technologies are a reality and with us now” said Irina Makarovskaya, Commercial Director of CCRS Group. “Their implementation makes it possible for us to improve the efficiency of the hotel service, bringing with it significant changes to guest registration and accommodation procedures.”
"Keeping up with the times” was the view taken by Vladimir Efimov, HRS Managing Director of Eastern Europe and Central Asia. “We are delighted to be able to supply our customers with modern systems that provide maximum convenience for both the hotelier and their guests".
Since 1991, CCRS has been a system integrator for automation of a wide range of enterprises, occupying a leading position among solution providers in the Russian market of HoReCa and retail. We develop innovative solutions and provide both equipment and software for hotels, restaurants, fast food stores and more. CCRS holds branches in all regions of the Russian Federation, we also operate in Ukraine, Belarus, Kazakhstan and Germany. We have created a network of more than 200 authorized service centers.
Today the CCRS Group of Companies develops, manufactures, sells, installs and maintains POS equipment and cash registers under its own trademark SPARK. We also implement a variety of the most demanded software applications under the brand name Intellect Style (IS): IS-Check-in kiosks for hotels, IS-Media – an integrated multimedia management system, IS-Kiosk, successfully used for customer self-service in quick service restaurants, corporate catering, and in hotels.